Last updated: March 10, 2026

Our Commitment to Privacy: This statement outlines Hamunic’s (hereinafter referred to as “we” or “the Company”) Privacy Policy. Our Privacy Policy aims to inform you how we collect, use, and protect the personal information you provide to us. We have developed this Privacy Policy to ensure your peace of mind when accessing and using this website and to demonstrate our commitment to protecting your privacy. However, this Privacy Policy applies only to this website and does not apply to any other websites, links, and/or other online interfaces that you may access from this website; the data collection, storage, and use policies of these websites, links, and/or other online interfaces may differ significantly from this Privacy Policy, and you should carefully review these policies before using them. By accessing this website, you agree to the terms and conditions set forth in this Privacy Policy.

Collection of Personal Information

“Personal Information” is information that relates to an identified or identifiable individual, including as such term is defined in the applicable law. We collect Personal Information through your use of our Services and in certain instances from third parties. We also use and combine data to infer insights about you, for example, your product preferences, characteristics, predispositions, or behaviors.

Personal Information We Collect from You

We collect personal information when you use our services. For example, we collect information when you register an account, sign up for a product, interact with customer support or an authorized agent, participate in a contest, subscribe to a marketing newsletter, inquire about product warranty issues, browse our services, use connected devices, participate in events, make purchases, communicate with us, or become a partner.

Depending on how you use our Services, we collect different types of Personal Information from you:

• Contact Information: such as your name, email address, phone number, address, and country of residence;

• Account Information: such as login credentials, consumer profile, username, alias, registered products history, browsing history, cart contents, wish list, and purchase history;

• Audio, Electronic, Visual and Similar Information: such as images and audio, video, or call recordings created in connection with our business activities;

• Transaction Information: such as purchase and order details and payment information, including debit or credit card details, bank account details, and billing address;

• Device Information: technical information associated with the device you use, such as device type, model, system language, browser type, geographical location, operating system, and technical identifiers like IP address or device ID;

• Connected Products Information: usage data from any of our connected products;

• User Content: such as customer satisfaction surveys, customer requests, queries, or content you create, like posts on our social media Pages, along with any related name, username, alias, or account information;

• Images and Videos: such as photos and videos submitted by you or taken at one of our events;

• Physical Location: your physical location, including precise geolocation derived from IP address, GPS coordinates, use of connected products, or manually selected location;

• Professional Characteristics: such as your trade, industry, employment status, profession, work or trade skill levels, and experience;

• Demographic Characteristics: such as household size, country of residence, age, birthdate, ethnicity, industry, income, education, employment status, profession, and gender;

• Usage Information: such as browsing behavior, purchasing patterns, engagement data (e.g., time spent on pages, links clicked, revisit frequency);

• Preferences: your preferred payment method, purchased and viewed products, preferred language, marketing communication preferences, and cookie preferences;

• Social Media Information: your name, email address, photo, list of social media contacts, and any other information made accessible when you connect your social media account to our Services;

• Relationship History: details of your contact with us, as well as order history;

• Other Personal Information that you provide us.

Sensitive Information

We may collect and process information that may be interpreted as sensitive information. We will do so only when permitted by Applicable Law and will follow all applicable processing restrictions associated with processing of such data. Where applicable, we will obtain your express permission when any of your sensitive Personal Information is processed.

Depending on applicable law, sensitive information may include: race, religion, ethnicity, nationality or national origin, age, gender identity, sex life or practices or sexual orientation, marital status, medical or health information (including disability status), genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, veteran status, background check information, judicial data such as criminal records, financial and bank account data, personal identification information, or precise geolocation information.

If the information that you voluntarily provide to us does include sensitive information, as defined by applicable law, you expressly authorize Hamunic to process such personal information in accordance with this Privacy Policy.

Use of Personal Information

We use your Personal Information to the extent necessary to achieve the purposes described below.

Process Orders and Returns：We process your Contact Information, Account Information, Transaction Information, Device Information, Location, Preferences, Relationship History, Publicly Available Information, and other Personal Information you provide us with, in order to process your orders and returns, including warranty and product registration, related payments, exchanges or refund requests.

Provide Services ：We process your Contact Information, Account Information, Device Information, User Content, Location, Preferences, Social Media Information, Relationship History, Publicly Available Information, and other Personal Information you provide us with, in order to provide you with the Services you request from us in a personalized and efficient way, including: 1) opening and arranging access to your registered account, and updating and maintaining the information in your account; 2) utilizing the functionality of any smart devices, including geolocation-based requests (such as local weather or proximity to a specific location) or device pairing; and 3) sending you administrative information related to your account, such as changes in our terms, conditions and policies.

Provide Customer Service ：We process your Contact Information, Account Information, Device Information, User Content, Location, Preferences, Relationship History, and other Personal Information you provide us with, in order to follow-up on your customer service requests, such as to provide you with assistance, and handle your enquiries and complaints.

Security

We want you to feel confident about using our Services, so we implement security safeguards designed to protect your data. We have implemented appropriate technical, administrative, organizational, and physical measures designed to protect your Personal Information from unauthorized access or theft, as well as accidental loss, tampering or destruction. However, we cannot warrant or guarantee the safety or security of your data.

Lost or Stolen Personal Information

You must promptly notify us if your credit card information, user name, and/or password is lost, stolen, or used without your permission. In such an event, we will remove that credit card number, user name, and/or password from your account and update our records accordingly. If your Personal Information is used without your knowledge and authorization, we advise you to contact the appropriate legal authorities immediately.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

Legal and Security-Related Disclosures

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:
Comply with applicable laws, regulations, court orders, or legal processes (e.g., responding to a subpoena or government inquiry related to fraudulent tool purchases).
Protect the security and integrity of our Services, prevent fraud or illegal activities (e.g., identifying counterfeit tool orders or unauthorized account access).
Protect the rights, property, or safety of Hamunic, our users, or third parties (e.g., disclosing information to law enforcement to address a report of a defective tool causing injury).
We will only disclose the minimum amount of information necessary to fulfill the purpose of the request.

Data Security Measures

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit (using SSL/TLS) and at rest (using AES-256 encryption) for all personal and payment information.
Secure storage of data on servers protected by firewalls, intrusion detection systems, and access controls.

Regular security audits and updates to our systems and processes to address emerging threats.

Access to personal information is limited to authorized Hamunic personnel and relevant third parties permitted for business purposes.

PCI DSS compliance for payment processing related to tool purchases, ensuring the highest level of security for cardholder data.

While we take these steps to protect your information, no security measure is completely foolproof, and we cannot guarantee the absolute security of your personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to process your tool orders, maintain your account, provide warranty services, and comply with legal obligations.

Once your personal information is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].

HONEKRISWEIGH CO., LIMITED

UNIT K-12 2/F KAISER ESTATE II
NO.41 MAN YUE STREET
HUNGHOM
KL